Welcome! Thanks for joining our
Affiliate program.
These following terms and conditions apply to
individuals who are accessing or using the Program both as a merchant (“we” or
“merchant”) and an affiliate (“you” or “affiliate”) who refers customers to use
product or service from the merchant.
By participating in the Program, Affiliate
agrees to use the Program in the manner specified in, and are bound by, these
Terms and Conditions. If you do not agree to these Terms and Conditions in
their entirety you are not authorized to register as an Affiliate or
participate in the Program in any manner.
1. Approve or Reject of the Registration
We reserve the right to approve or reject ANY
Affiliate Program Registration in our sole and absolute discretion. You will
have no legal recourse against us for the rejection of your Affiliate Program
Registration.
2. Affiliate Links and Coupon
Affiliate link is automatically generated, but
you can also generate an affiliate link for a specific product or collection.
If a person clicks on someone else’s referral link and then later they click on
yours, yours is the one that counts.
Affiliate might or might not be assigned to one
coupon code with details and usage clarified on Dashboard. If
customer both click on the affiliate link and use coupon code, you will not
receive a double commission. If you’re not assigned a branded coupon, then
you’re not allowed to promote the coupon.
Affiliate may also advertise merchant website on
online channels such as Facebook, Instagram,... or offline classified channel
ads, magazines, and newspapers.
3. Commission and payment
Refer any customer to make a purchase on our
website, you will get a commision which is calculated based on our rewards structure and is dependent on net order value and not
including extra fee (tax, shipping cost,...).
For an Affiliate to receive a commission, you
need to specify the payment details on Settings. Payment schedule will be
notified on Affiliate Guide page.
Payments will only be sent for transactions that
have been successfully completed. Use of the Affiliate Program is subject to a
fair use policy which gives merchant the right to review each and every
referral order. Status of commission is displayed in Commission tab, any paid commission will be listed on Payment tab. Transactions that result in charge
backs or refunds will not be paid out.
4. Marketing tool
We may share marketing and promotion media such as e-brochure, banner,
logo or specific collection promotion to you through Marketing tool tab. You
can download the media or get the HTML embed code in order to share on
affiliate channels.
5. Affiliate Community Network
If Network program is activated, affiliate can
invite others to join their affiliate community. If any affiliate member brings order to merchant shop, upline affiliate will get community commission which depends on merchant settings.
To invite other affiliates into the system,
share your network referral link and any other affiliate who click on that link and sign up
will become your affiliate community member.
6. Cookie
We use a cookie to track people who have clicked
on your link, so they need to be using cookies for us to track them.
If a person doesn't allow cookies or clears
their cookies then we can't track them so can't pay earnings on that person's
activity.
Cookie duration is 120 days. The tracking day will start from the time a customer clicks
on the affiliate’s link or use the coupon. Within the cookie time, every order
made by this customer at merchant website will automatically result in
commissions to the affiliate (There’s no need for the customer to click on the
affiliate link then).
7. Removal from Referral Program
If an affiliate wishes to be removed from the
affiliate program, they can do so by contacting: hello@ecogard.com.my.
Go forward and refer!
We're very glad you've made it to the end of
this important document.
We wish you all the very best. You can always
re-visit these Affiliate Program terms and conditions in the future and if you
have any questions you can send email to hello@ecogard.com.my for
support.
